We’ve been working hard this year on several behind-the-scenes updates that will improve the usenet experience for all NGD customers. We’ve added additional capacity, a new server location, and improved our header retention.
Category Archives: Support
Header compression is a method for vastly improving the download time for usenet headers. The are hundreds of thousands of newsgroups available on usenet. Some of those groups have millions of articles, which means millions of headers.
NewsgroupDirect.com will be unavailable tonight from 9 PM EST until 11 PM EST. We are going to be migrating the website to new servers and upgrading database configurations.
We’re excited to announce that we are now able to offer our customers 50 concurrent connections. NewsgroupDirect continues to invest in our infrastructure as a part of our commitment to having the best service in the industry.
We have just uploaded the latest version of Newsrover to the Member’s area. Please login now and update. Let us know if you have any problems.
We now have the latest version of Newsrover, 14.1, available for download. We recomend all users move to this new version as soon as possible. This version includes an improved installer, which will eliminate installation issues that some users have reported in previous versions. Other enhancements in the new version include support for Transport Stream…Continue reading →
We’ve just posted the latest version of Newsrover in My Account. We recommend everyone login now to download and upgrade.
In addition to our snazzy new support system, we’d like to announce that we now have live chat available. You can now use live chat for any support questions that you have. Live chat will ensure quicker response to your issues.