Frequently Asked Questions

Visit our All About Usenet section to learn more about what newsgroups and usenet are and how they work.

Reading and downloading information from newsgroups requires both access to news servers and software to read the messages posted on those servers. You use the software to connect to the news server and then you search through the messages for the files that you are looking for. You can visit our Support pages for more information on how to get started using newsgroups and news reader software. Also, visit our All About Usenet section to learn more about what newsgroups and usenet are and how they work.

NewsgroupDirect is the best usenet service provider in the world. We make it our goal every day to provide superior service, support, and affordability that other providers can't offer. Click the following for more reasons why you should make us your provider or choice.

NewsgroupDirect provides the best usenet experience possible. From our top-notch customer service to our affordable, reliably, high-quality plans. Click the following for more reasons why you should make us your provider or choice.

NewsgroupDirect provides the best usenet experience possible. From our top-notch customer service to our affordable, reliably, high-quality plans. Click the following for more reasons why you should make us your provider or choice.

NewsgroupDirect offers a variety of plans large enough to suit the needs of just about any customer, all while being affordable. Whether you are a power user who needs the flexibility of unlimited downloads or a new user just looking to get started, we have a plan that's right for you. Remember, it's easy to change between any of our plans at any time, so you're never stuck in a plan that doesn't fit your needs.

We currently offer a 7 Day, 15 GB free trial. That means that you can signup for our service and not pay for 7 days or until you use 15 GB, whichever happens first. Free trials are not available on block accounts.

SSL-Encryption is a method for protecting your information as you use your usenet account. It encrypts (scrambles) your information so that what you download cannot be deciphered.

If your plans do not include SSL access, you can upgrade to a higher plan simply by logging into the website.

Block accounts are an easy, no-commitment way to use our service. Block accounts essentially let you pay as you go, buying blocks of bandwidth whenever you run out. A block account means no subscription, so you're free to control how often and how much you pay.

Block accounts will never expire. So if you buy a large block you can expect to have that bandwidth available until you've completely used it.

We accept all major US credit cards, PayPal, and European card payments through WorldPay.

If you need support then you can simply visit our Support Center. If you need to contact us about anything else then you can simply Contact Us.

We do not and cannot log what you download. All we can see is the volume of information that you download, not the content.

We do not censor or filter any of the information you may see in newsgroups. Please be aware of this fact as you use our service.

Unused bandwidth does not rollover. At the beginning of each billing cycle you will get the same amount of bandwidth, regardless of how much bandwidth you used the previous cycle.

Unused bandwidth does not rollover. At the beginning of each billing cycle you will get the same amount of bandwidth, regardless of how much bandwidth you used the previous cycle.

If you go over your bandwidth you will be locked out of the server until your cycle resets and you have more bandwidth applied. If you use auto-recycling then you should have more bandwidth available in about an hour.

You can expect your bandwidth to reset between 12 AM and 1 AM EST on your cycle date.

You can simply login to our website and follow the links to change your plan.

We give a 10% allowance on all accounts for header downloads. All headers downloaded will show up in your usage statistics. So, for example, a 20 GB account will really have 22 GB of usage counting the header allowance.

Just login to our website and follow the links to cancel your account.

You can see how much bandwidth you have remaining and your usage history by logging into our website.

The number of connections allowed changes with each of the pricing plans that we offer. To upgrade to a higher plan you can simply login to our website.

Simply login to our website and follow the links to update your billing information

Member rewards are our special thank you to our loyal customers. Simply login to our website and follow the reward links to see how to earn them.

Try out the world's best usenet service with our money-back guarantee